Events
Small, free working sessions run by people who have led customer success teams. Every event is capped so there is time to work on your own accounts, and none of them is a product demo. If you want one of those, book a demo instead.
Workshop · Free · 60 minutes on Zoom
See the accounts at risk while there is still time to talk. A working session with your team. Together we look at how you spot churn risk today, where accounts slip through before renewal, and which customer conversations should happen sooner.
If none of the dates work, or you'd rather work through your accounts without other companies in the room, we run private sessions of the Churn-risk teardown workshop for one team at a time. Same 60 minutes, same written teardown afterwards, and room for up to six people from your side, which suits a CS leadership team plus its CS ops leads.
Private sessions are free too, and they are still not a sales pitch. We schedule a handful each month, so ask early. To request one, talk to our team and mention the workshop.
Prefer to read first? Our Resources page covers the same ground: health scores your CSMs trust, playbooks they won't ignore, and EBRs that renew.
